Need-to-know news and analysis about platform policy, content moderation and internet regulation. Twice a week.
Latest
Jun
06
The 'cost' of slow moderation, #SkinnyTok finally banned and Musk gets check mated
The week in content moderation - edition #294
4 min read
Jun
02
The new(ish) job roles in T&S
As the Trust & Safety industry matures, we're seeing new types of role emerge that didn't exist five years ago. For each of them, a working knowledge of AI is the bare minimum.
4 min read
May
27
Five T&S tools you might not know about
There's a plethora of under-the-radar tools built by small teams solving big safety challenges. Here are five that I recommend knowing about (or revisiting).
4 min read
May
20
Are we getting moderator well-being all wrong?
New research on wellness programs for moderators shows we’re still far from ensuring that the people doing this emotionally demanding work are truly supported.
5 min read
May
16
KOSA returns, abortion speech under threat, and OpenAI’s safety trick
The week in content moderation - edition #293
5 min read
May
12
I asked, you answered: What working in T&S means to you
6 min read
May
09
35,000 ways to harass women, Wikipedia pushes back and Stoll turns source
The week in content moderation - edition #292
6 min read
May
06
Ten things no one tells you about working in T&S
Newcomers to the Trust & Safety world often ask me what's it like to work in the industry and the things I wish I'd know before I started. So here are my ten hard-won lessons for the next generation of online safety professionals
4 min read
May
02
The new African mod whistleblowers, KOSA goes quiet and Dunn deal
The week in content moderation - edition #291
6 min read
Apr
29
Social media use is changing, but why, and what does it mean for T&S?
Fewer users doesn’t mean fewer risks — bad actors thrive when harm is concentrated among smaller, more active audiences. Platforms must move beyond user reports to stay ahead.